IMPORTANT* UPDATE TO THE LATEST VERSION OF ZOOM
BEFORE JOINING THE EVENT FOR BEST VIEWING:
PLEASE READ THE FOLLOWING BEFORE JOINING THE EVENT:
- PLEASE login with the email address you provided when you registered for the event and global event password that was emailed to you.
- If you do not have the global event password, click here to email our support team.
Please follow these steps for the best viewing experience: - Please close all unused or unessential programs (email, video streaming services like Netflix, etc).
- If viewing from home connected by Wi-Fi, please stay within close proximity to your wireless router for the best connection. If you are able, use a hard-wired connection.
- Google Chrome is required for the best viewing experience. If Google Chrome is not your default browser, you can copy paste the URL into Google Chrome. Download here
- If you experience buffering or your video has stopped, please press the “F5” key, or refresh your browser.
- Please check the event start time in relation to your current time zone.
- If you see a message in the video player stating “this event has ended”, and you believe the event is still live, please check your internet connection.
Having Trouble: Please email: support@mediainnovationtechnology.com